Yulia | Founder of Dillaneto

My name is Yuliia, and I’ve been passionate about fashion and sewing since childhood. I later studied fashion in Florence, Italy, which shaped my eye for detail and deep appreciation for true Italian style.

About Us

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you have questions? we have answers!

FAQ'S

Where do you ship from?

Most of our orders are shipped from Poland using DHL or FedEx.

Some models may ship directly from Italy via DPD, and occasionally we also ship from our US stock when items are available there.

How long does shipping take?

Delivery times depend on where your order is shipped from and your location.

• Europe: usually 3–5 business days

• United States (from Europe): usually 4–6 business days via DHL or FedEx

• United States (from our US stock): 2–5 business days via USPS

Once your order ships, you’ll receive a tracking number so you can follow your delivery.

Will I need to pay customs or import fees for US orders?

No. For orders shipped to the United States, we cover the import duties, so you won’t need to pay anything extra upon delivery.

What you see at checkout is the final price.

Are your bags made from real leather?

Yes. We work exclusively with genuine leather.

All of our bags are crafted in Italy, using high-quality leather selected for durability, texture, and character.

Because leather is a natural material, each bag may have small natural variations, which makes every piece unique.

Do you accept returns or exchanges?

Yes, returns and exchanges are possible within 14 days of receiving your order.

Items must be unused and returned in their original condition and packaging.

Once we receive and inspect the item, we’ll process your refund or exchange.

Please note that return shipping costs are the customer’s responsibility.

Can I cancel my order?

Yes — as long as your order has not been shipped yet.

Please contact us as soon as possible, and we’ll do our best to cancel or update your order.

What comes with the bag?

Each bag comes with our branded dust bag, so you can safely store and protect it when not in use.

How can I contact you?

The easiest way to reach us is via WhatsApp.

Feel free to message us anytime if you have questions about models, shipping, or your order — we’re always happy to help.
You can also contact us for inquiries about the possibility of custom colors.

Why choose our bags?

  • Made in Italy craftsmanship
  • Genuine leather only
  • Fast international shipping
  • No import duties for US customers
  • Trusted by customers worldwide

We focus on timeless design, quality materials, and reliable service — so you can enjoy your bag for years.

  • ★★★★★

    ''

    The bag just arrived and it’s brilliant. You were right about seeing it in person. The texture is incredible. It’s rare to find something that actually lives up to its promise of being the best

  • ★★★★★

    ''

    The bag arrived today.

    Thank you so much for this beautiful bag! It's of truly excellent quality and craftsmanship. ❤️

  • ★★★★★

    ''

    I LOVE LOVE LOVE THIS! It is smaller than I expected but happy with the quality, and care that went into this. I got it in the brown and black!

  • ★★★★★

    ''

    Thank you. Love the quality of the bag and the leather is amazing!
    You were so easy and kind to work with throughout this entire transaction.
    Love the gift you included. I'll be be a repeat customer 🥰

  • ★★★★★

    ''

    These are very nice bags. I bought three. Very well crafted. I appreciate the genuine leather which elevates the aesthetic.

  • ★★★★★

    ''

    Wunderschöne Tasche und hochwertig verarbeitet.
    Schneller Versand! Dankeschön.

  • ★★★★★

    ''

    I received amazing customer service. I got answers to my questions quickly and was sent photos. I made a mistake when checking out and she quickly helped me cancel and repurchase. Shipping to the US was way faster than I expected! The bag is incredible quality, very soft and smells like true leather. I did unfortunately misunderstand a few things about what I was ordering, I was hoping for a shoulder bag but this one does not fit over the shoulder. Colors can also vary in person vs pictures. However, I do feel that she went above and beyond - I still feel a 5 star rating is appropriate. I will recommend to others, thank you!

  • ★★★★★

    ''

    I was so surprised when I received my bag yesterday!!!!! This high quality, Italian leather tote bag is PERFECT!!!!! Exactly what l was looking for! Beautiful Italian leather craftsmanship, can be worn as your everyday stylish bag (which I'm doing). It's not too big or too small and fits everything I need in it (nice and roomy). Thank you for my gift as well! Went right on my bag! Fast shipping/excellent customer service/ will be back again!!!!

  • ★★★★★

    ''

    Ein tolles Preis-Leistungsverhältnis. Der Taschenboden ist stabil und hängt nicht durch. Ein sehr, sehr freundlicher Kundendienst, der sehr schnell und zuverlässig alle Fragen beantwortet hat. Die Farbe der Tasche ist schön dunkelbraun und geräumig. Besonders habe ich mich über das Portemonnaie gefreut, dass es als Geschenk vor Weihnachten dazu gab. Immer wieder!

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  • Fast & Reliable Shipping

    Carefully packed and dispatched quickly, with tracking on every order.

  • Easy Returns

    Not the right fit? Request a return or exchange within the return window.

  • Loved by Customers

    Hundreds of happy buyers who come back for quality, craftsmanship, and style.

  • Friendly Support

    Need help with sizing, colors, or your order? We reply fast and with care.

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